Process Mapping: Seeing the Truth Behind Your Workflow

Process mapping brings clarity by visually displaying each step of a workflow. Many organizations struggle because their processes are unclear, inconsistent, or not documented. A process map exposes bottlenecks, waste, and unnecessary steps—making improvement opportunities visible instantly. Using maps like SIPOC, swimlane diagrams, and value stream maps, teams gain a shared understanding of how work actually happens versus how they think it happens. This helps eliminate rework, reduce delays, and improve coordination across departments. Process mapping is simple yet extremely powerful. It is one of the first and most important tools Lean Six Sigma professionals learn, and it transforms the way teams analyze and improve processes.

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